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April 2010
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June 2010

How to lure people to your startup with analytics

If you are interested in that approach, here's a couple of tips. First, try to show users something as soon as possible. In an ideal world they arrive at your page and immediately see a graph that tells them something interesting about themselves or something they relate too. Typically this isn't achievable, but at the very least have a single step where they enter an email address, twitter name, etc and then within a few seconds get some information. You should also show an example of what they will get on the landing page. These techniques reduced my bounce rate massively, never overestimate people's patience, you constantly need to be convincing them to spend time navigating your site.

The second key is presenting your statistics in an actionable way. If you can not only tell a user something interesting, but cause them to do something based on that information, then your chances of a repeat visit shoot way up. Feedburner has an 'Optimize' tab that guides you through ways of increasing your traffic. I found that changing from just showing your most-frequently-contacted friends to sending a report of the people you used to talk to and haven't for a while ('Losing touch report') and giving them a link to email each person alongside the list turned it from an 'oh, that's nice' to a must-have.


This is smart.

Your data strategy must a.) provide value to the user immediately. b.) data and visualizations in an actionable way.

In an advocacy context, I would suggest that good data visualizations create a common focus point (inspire discussion), set a common language (visually based on what data you display) and give them options to engage each other because of common or opposing understandings of the data.  

Oil in the Gulf Widget

I like these tools to help tell the story. This widget misses a few important tweaks that would make it more valuable for both the user and PBS.

1. Sign up for updates on this story. (Name recruitment for PBS). Thank you emails should have links to charities and actions in them.

2. Donate to news coverage of the gulf coast spill. (short video talking about the cost of covering the story)

3.  The logo link to news hour should be all the Gulf spill coverage NOT the homepage.

4. Tell your story of the Gulf like 

5. Watch the Mos Def the Gulf Aid track, 'Ain't My Fault.'

 Oil in the Gulf.

There are big drivers afoot shifting civic organizing again. These forces are going to be as trans formative as the web was and initial email. The forces are mobile and data.

You need to be developing strategies today that:
a. capture data
b. position you to leverage the data you capture to deliver service to users.
c. integrate this personalized information product with social and mobile media channels.

There are lots of reasons "why". and even more ways "how". It is a process I am working on right now with clients and campaigns I care about. Unfortunately, very few organizations or social movements are working on serious strategies that are going to line up with the coming wave of changes in content will be delivered.

I ran across this quote "Organizations should refocus their attention on personalizing content and disseminating news through mobile devices" - Eric Schmitt @ Google.

Read more:

It is interesting to think about.