This is a good read if you are planning to buy infrastructure, make grants or build a movement over the next ten years. After a few short days at NTEN, I am a little nervous we are getting excited to buy steam engine trains even though we have seen the new cars starting to appear on the road.
Are we planning new campaigns for a world of broadband, active engagement, online shopping, privacy protective and email weary? Or are we promoting passive participation models that consist of primarily of offering passive and responsive email participation in exchange for private information?